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6 related manuals, 7 how to contact customer support, 1 application support – INFICON XTC/C Thin Film Deposition Controller User Manual

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XTC/C - XTC/2 Operating Manual

1.6 Related Manuals

Transducers are covered under separate manuals.

IPN

Transducer Type

074-154 . . . . . . Bakeable

074-155 . . . . . . CrystalSix

074-156 . . . . . . Single/Dual/Compact

074-157 . . . . . . Sputtering

1.7 How To Contact Customer Support

If you cannot find the answer to your question in this manual, please contact
one of the following Customer Support groups after deciding whether:

Š your difficulty is with how you are using the instrument—in this case, contact

Application Support.

or

Š your instrument needs repair—in this case, contact Field Service and

Repair Support.

When you contact Customer Support, please have this manual at hand, along
with the following information:

Š The serial number for your instrument.

Š A description of your problem.

Š An explanation of the corrective action that you may have already

attempted.

Š The exact wording of any error messages that you have received from the

instrument.

Within the USA, you may reach Customer Support at the following phone
numbers. Please contact the location that is closest to you. If you are located
outside of the USA, please contact your sales office. A complete listing of
INFICON Worldwide Service Centers is available at www.inficon.com.

1.7.1 Application Support

Austin, TX . . . . . . .ph. 512-448-0488 . . . . . . . . . fax 512-448-0398

San Jose, CA . . . .ph. 408-361-1200 ext. 125 . . fax 408-362-1556

Syracuse, NY . . . .ph. 315-434-1128 . . . . . . . . . fax 315-437-3803

If you are located outside the USA, please contact your sales office. A complete
listing of INFICON Worldwide Service Centers is available at www.inficon.com.

This manual is related to the following products: