Toshiba Magnia 3310 User Manual

Page 226

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Troubleshooting
Remedy When Windows Server 2003/ Windows 2000 is unusable

210

Remedy When Windows Server 2003/
Windows 2000 is unusable

If you cannot solve the problem yourself on a system on which the
OS does not boot up or Windows Server 2003/Windows 2000 is
unusable, confirm and record the following information before
contacting Toshiba Technical Support.

Product name and model number of the server

Serial number of the server

List of hardware and software components installed in the
server

Brief statement of the trouble

Frequency of occurrence of the trouble

Environment where the trouble occurred

Method of simulating the trouble