Toshiba Magnia 3310 - Manual (Page 223)

Troubleshooting
Trouble with Application Software
207
Trouble with Application Software
If any trouble occurs in the application software, check the
following.
1 Are the hardware requirements of the server appropriate for the
software?
See the software operating manual.
2 Is the software a master or the certified copy?
Illegally copied software may not operate.
3 Was the software operating from floppy disk or CD-ROM?
If so, make sure that the software operate properly with other
system.
4 If the software has been loaded from Hard Disk Drive (HDD),
check that the software is installed properly.
Was the entire necessary procedure executed, and were all
necessary files installed?
See the software operating manual.
5 Is the correct device driver installed?
6 Is the software set up properly?
7 Is the software used correctly?
If the trouble cannot be solved, contact the customer service
section of the software manufacturer.