Remedy when windows nt/2000 is unusable – Toshiba Magnia 550d User Manual
Page 183
Troubleshooting
Remedy When Windows NT/2000 is Unusable
167
Remedy When Windows NT/2000 is Unusable
If you cannot solve the problem yourself on a system on which the
OS does not boot up or Windows NT/2000 is unusable, confirm
and record the following information before contacting Toshiba
Technical Support.
$
Product name and model number of the server
$
Serial number of the server
$
List of hardware and software components installed in the
server
$
Brief statement of the trouble
$
Frequency of occurrence of the trouble
$
Environment where the trouble occurred
$
Method of simulating the trouble