Allied Telesis AT-WL2411 - Manual (Page 183)

AT-WL2411 Version 1.80 Installation and User’s Guide
183
Getting Help with Your Installation
The AT-WL2411 Access Point is designed to be easy to install and
configure; however, you may need to call Allied Telesyn Technical
Support if you have problems. Refer to
Contacting Allied Telesyn
Technical Support on page 15 for information.
Before calling, be sure you can answer the following questions:
❑ What kind of network are you using?
❑ What were you doing when the error occurred?
❑ What error message did you see?
❑ Can you reproduce the problem?
❑ What version of the firmware are you using?
To confirm the firmware version on your access point, perform the
following procedure:
1. Establish a Web browser session.
2. Select Maintenance then About this Access Point. The About this
Access Point screen as shown in Figure 67 is displayed.