Allied Telesis AT-WL2411 - Manual (Page 178)

Troubleshooting
178
General
Security
Troubleshooting
This section provides you with information on getting help with your
secure network and some problems and solutions.
You enabled secure IAPP in your network, but the access points do
not communicate with the root access point.
❑ The root access point is running software release 1.80 or later. All
access points must also be running software release 1.80 or later.
Upgrade all access points to the same software release as the root
access point.
❑ Verify that you enabled secure IAPP on all access points.
❑ In the root access point, click Maintenance, and then click AP
Connections. If any access point station radios are blocked, re-
enter the IAPP secret key in all access points.
You are implementing 802.1x security and you cannot get an end
device to authenticate with a RADIUS server.
❑ Verify that the RADIUS server IP address is correct. Re-enter the
RADIUS server secret key in both the access point and the RADIUS
server.
❑ Verify that the IAPP secret key is the same in all access points.
❑ Verify that the access point that the end device is communicating
with has the 802.1x Authentication field set to authenticate the
radio that is in the end device.
❑ Verify that the root access point is running software release 1.80
or later.
❑ Verify that your end device is configured properly for 802.1x
security. For help, see the end device user’s manual.