HP Surestore Disk Array 12h and FC60 - Manual (Page 385)

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Note
Is the HP SureStore E Disk Array FC60 customer repairable?
Although the modular design of the
Disk Array FC60 makes it easy to replace
failed components, it is recommended that repair of the product be done by a
trained service representative. This includes troubleshooting, and removal and
replacement of hot-swappable components. Customer repair should be
performed only in situations where a representative is not available, or system
operation may be impacted if repair is not performed immediately.
The HP SureStore E Disk Array FC60 is fully covered by a warranty from
Hewlett-Packard. Additional support services may have also been purchased
for the disk array. During the warranty period, or if the product is covered by a
service contract, it is recommended that you contact your service
representative for all service and support issues.