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HP Surestore Disk Array 12h and FC60 User Manual

Page 375

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Controller Enclosure Troubleshooting 375

T

roubl

esh

ooting

Power Supply LED
(front cover) is on

A Power supply module is

missing or not plugged
in properly.

Insert and lock the power supply module
into place. If the Fault LED is still on, go to
cause B.

B Power supply module is

overheated or failed.

Lower the room temperature if it is too high,
unblock enclosure vents if they are
obstructed, replace any failed fans in the
enclosure, or replace the power supply
module.

The LEDs on both
power supply modules
are ON but all other
LEDs are off.

A Defective DC Power

Harness

– Replace the DC Power Harnesses. If this

does not resolve the problem, go to
cause B.

B Defective Power

Interface Board

– Replace the power supply.

Table 49 Master Troubleshooting Controller (cont’d)

Symptom

Possible Cause

Procedure