Clear-Com HLI-FBS User Manual
Page 197
Line 1 (or Line 2) LED is steady
red and one or more Beltpack
has no bars showing up for
signal strength.
There are digital errors or there is cross-talk on that
Powerline. Look at the Diagnostics->Powerlines-
>Powerline 1(or 2) page.
If the number of Beltpacks showing there is greater than
what you physically connected to that Powerline, cross-
talk is happening between the Powerlines. Make sure
you are using properly shielded Mic cables or Cat
cables.
If the number of Beltpacks showing there does match
what you physically connected to that Powerline and
errors or high collision rate is displayed, verify that you
don’t exceed the number of Beltpacks per Powerline or
distance as per the Cable capacity versus distance
table.
I inserted my USB drive with a
ccb file on it and the
Administration->Software-
>Update menu shows “None”.
Make sure that your USB drive is formatted with at least
one partition. Make sure your .ccb file is in the root
directory of the first partition on your USB drive. If not
you can run diskpart on Windows Vista and later
versions of Windows to create a partition.
I upgraded to 1.1 but I cannot
see the Networking menu.
Make sure you properly inserted an Ethernet or Fiber
module in one of the option module slots. You can verify
that they are detected by looking at the Modules
Settings menu.
I powered up two Main Stations
and they are not showing up in
the Networking > Stations list.
Make sure your Ethernet of Fiber cable is properly
connected to a router, a switch or another Main Station.
There is a green LED beside each Ethernet and Fiber
port to indicate that the connection is fine. Look at each
station IP address and Subnet Mask under Networking >
Preferences and make sure that they are part of the
same subnet. Also make sure that their IP address is
different from any other device on your IP network.
Table 18-1: Troubleshooting
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HelixNet Partyline User Guide