Introduction – Alamo HYDRO 15 User Manual
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Index -1
HYDRO 15 (Service Manual) 09/06
© 2006
Alamo Group Inc.
INTRODUCTION
ABOUT THIS MANUAL:
The intent of this publications to provide the competent technician with the information necessary
to perform the CORRECT repairs to the Alamo Industrial Product. This will, in turn provide for complete
customer satisfaction
It is hoped that the information contained in this and other Manuals will provide enough detail to
eliminate the need for contact of the Alamo Industrial Technical Service Dept. However, it should be
understood that many instances may arrive wherein correspondence with the Manufacturer is necessary.
CONTACTING MANUFACTURER: (
Please help us Help You! Before You Call! )
Alamo Industrial Service Staff Members are dedicated to helping you solve yours or your
customer’s service problem as quickly and efficiently as possible. Unfortunately, we receive entirely to
many calls with only a minimum amount of information. In some cases, the correspondent has never gone
out to look at the equipment and merely calls inquiring of the problems described to him by the operator
or customer.
PART NUMBERS
: Part numbers listed in this manual are subject to change without notice as
designs are made to adapter to the tractor or for a design improvement. Before ordering parts ALWAYS
Measure old part to make certain that is the one you will need. This manual is designed to be used along
with the Parts and Operators Manual.
Most calls received by Alamo Industrial Service can be classified into approx. 6 general categories.
1.
Hydraulic or Mechanical Trouble Shooting.
2.
Request for Technical Information or Specifications.
3.
Mounting or Fitting Problem.
4.
Special Service Problem.
5.
Equipment Application Problems.
6.
Tractor Problem Inquiries.
HOW YOU CAN HELP:
Make sure the call is necessary! Most of the calls received may not be necessary if the Dealer
Service Technician would do the following.
1.
Check the Service Information at your Dealership provided by Alamo Industrial, This would
include, Service Bulletins, Information Bulletins, Parts Manuals, Operators Manuals or
Service Manuals, many of these are available via the Alamo Industrial Internet site (Alamo - Industrial.
Com). Attempt to diagnose or repair problem before calling.
2.
If a call to Alamo Industrial is needed, Certain Information should be available and ready
for the Alamo Industrial Service Staff. Such information as, Machine Model, Serial Number, Your Dealer
Name, Your Account Number and Any other information that will be useful. This information is vital for the
development of a prompt and correct solution to the problem. This will also help to develop a database
of problems and related solutions, which will expedite a solution to future problems of a similar nature.
3.
The technician may be asked to provide detailed information about the problem including
the results of any required trouble shooting techniques. If the information is not available, The technician
may be asked to get the information and call back. Most recommendations for repairs will be based on
the procedures listed in the Service Manual / Trouble Shooting Guide.
CONTACT ALAMO INDUSTRIAL:
Alamo Industrial, 1502 E. Walnut St. Seguin TX. 78155,
Technical Service Dept. PH: 830-379-1480