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Clearing messages, Exporting log files – Grass Valley K2 AppCenter v.9.0 User Manual

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Clearing messages

Clearing messages from the StatusPane removes them from the logging database and the StatusPane.
This also clears the state of the subsystem indicators so they no longer display the alert and warning
symbols.

1. Open the StatusPane, then click

Clear

.

2. When a message prompts you to confirm, click

Yes

.

All messages are removed from the StatusPane and logging database.

Exporting log files

This topic describes how to export log files from the K2 Summit/Solo system. The log files include
the following:

All application and media database messages

Version information

Configuration file, from Configuration Manger

The exported files are combined in a ZIP file. The ZIP file can be sent to Grass Valley product
support where they can analyze the logs to determine the operational status of your system.

NOTE: ExportLog does not export StatusPane messages. To capture StatusPane messages, you
can copy StatusPane messages to the clip board.

1. Log in as Administrator.

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K2 AppCenter User Manual

29 October 2012

Getting Started

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