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8 close the top cover of the vivo! touch – QuickLabel Vivo! Touch User Manual

Page 149

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Troubleshooting

Vivo! Touch User Guide

135

5

Grasp the top center area of the image drum and lift it, complete with its toner
cartridge, up and out of the printer.

Place the image drum assembly on a piece of paper to avoid marking your surface
with toner. Store the assembly away from light. Repeat this process for the
remaining image drums.

6

Inspect the feeder, media path, fuser, and media exit for a media jam. Remove the
jam.

When removing a media jam from the fuser area, you can pull the blue media
lever forward to open the fuser media path. This allows media to travel freely
through the fuser.

7

Replace the four image drums, complete with their toner cartridges, into the
printer in the correct sequence: cyan (nearest the media exit), magenta, yellow, and
black (nearest the media entry).

Note: Color labels are located next to each image drum/cartridge slot. These labels indicate
the correct location for each color.

8

Close the top cover of the Vivo! Touch.