General troubleshooting – Allied Telesis AT-WA7501 User Manual
Page 252

Chapter 8: Managing, Troubleshooting, and Upgrading Access Points
252
General
Troubleshooting
Table 11. General Troubleshooting
Problem/Question
Possible Solution/Answer
The Wireless #1, Wireless
#2, and/or Wired LAN
LEDs are on solid at the
end of the boot process.
An error occurred during the booting
process. Consult the previous section to
determine which test failed.
Connect the access point to a PC with an
RS-232 cable, reboot the access point,
and watch the error messages.
The access point may have a hardware
problem. Contact Allied Telesyn Technical
Support.
The Power LED is not on.
1. Make sure the power cable is firmly
plugged into the AT-WA7501 access
point and the power source. Or make
sure the Ethernet cable is firmly
plugged into the AT-WA7500 access
point and the power over Ethernet
bridge.
2. Verify that the power injector has
power and will work with another
access point at the port in question.
3. Make sure all eight wires in the
Ethernet cable are connected, or the
power over Ethernet option won’t
work.
4. Unplug the access point, and then
plug it back into the power source.
After the access point boots, verify
that the Power LED remains on.
5. The access point may have a
hardware problem. Contact Allied
Telesyn Technical Support.