HP LaserJet 3150 All-in-One Printer series - Manual (Page 4)

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Customer Care Options Worldwide
In addition to the phone numbers listed below, the service and support chapter of this
manual contains worldwide sales and service addresses and phone numbers.
HP First (North America Only)
HP Customer Care and Product Repair Assistance for the U.S. and Canada:
Call (208) 323-2551 in the United States or (905) 206-4663 in Canada Monday through Friday 6 am to 10
pm and Saturday 9 am to 4 pm (Mountain Time) free of charge during the warranty period. However, your
standard long-distance phone charges still apply. Have your system nearby and your serial number ready
when calling.
If you know your printer needs repair, call 1-800-243-9816 to locate your nearest HP-Authorized service
provider, or call 208-323-2551 for HP centralized service dispatch.
Post-warranty telephone assistance is available to answer your product questions. Call (1) (900) 555-1500
($2.50* per minute, U.S. only) or call 1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and
Canada) Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time).
Charges begin only when you connect with a support technician. *Prices subject to change.
European HP Customer Care and In-Country Support
Open Monday through Friday 8:30-18:00 CET
HP provides a free telephone support service during the warranty period. By calling a telephone number
listed below, you will be connected to a responsive team waiting to help you. If you require support after
your warranty has expired, you can receive support for a fee through the same telephone number. The fee
is charged on a per-incident basis. When calling HP, have the following information ready: product name
and serial number, date of purchase, and description of the problem.
Ireland: +353 (0)1 662 5525
U.K.: +44 (0)171 512 5202
Greece: +44 (0)171 512 52 02 (English)
English in other
European countries: +44 (0)171 512 52 02
In-country/region support, all other countries/regions
If you require telephone support, call the number below for your country/region. If you require additional
product repair services, see “Worldwide Hewlett-Packard Sales and Service Offices” on page 249.
Australia: +61 3 8877 8000
Hong Kong: 800 96 7729
India: 91 11 682 6035
Malaysia: +60 3 295 2566
New Zealand: +64 9 356 6640
Singapore: +65 272 5300
South Africa: +27 (0)11 8061030
HP FIRST is a free, automated fax retrieval service that is available to end users and resellers 24 hours per
day, 7 days per week. HP FIRST Fax will deliver detailed troubleshooting information on common software
and troubleshooting tips for your HP product. Call from any Touch Tone phone and request up to three
documents per call. These documents will be sent to the fax of your choice.
Canada and the US: 800-333-1917