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Resolving control panel error messages, Resolving control panel error messages 167 – HP LaserJet 3150 All-in-One Printer series User Manual

Page 169

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EN

Resolving control panel error messages

167

Resolving control panel error messages

These control panel error messages are listed alphabetically.
Messages are accompanied by cause for the message and steps to
take to resolve the problem.

Message

Cause

Solution

(number) is a Group
Group not Allowed

The group-dial code you entered is
assigned to a group, but a group cannot
be dialed at this point.

Enter a different one-touch or speed-dial
code that is not assigned.

Already in Group

While programming a group-dial code,
you have tried to add a fax number that is
already in the group.

Continue by adding the next fax number
you want to the group.

Busy

The fax line to which you were sending a
fax was busy. The HP LaserJet 3150
product automatically redials the busy
number for the number of times specified.
(See “Adjusting number of redials” on
page 123.
)

Check the fax number and try resending
the fax.
Try again later, or try sending to another
fax machine.

Cancel Group Edit
ENTER to Confirm

You pressed

B

ACK

S

PACE

while in a group-

dial code in the Group Dial Setup menu.

Press

S

TART

to return to the group-dial

code and continue editing.
Press

E

NTER

/M

ENU

to go to the Group

Dial Setup menu. (Press

E

NTER

/M

ENU

again to choose a different group-dial
code.)
Press

S

TOP

/C

LEAR

to exit the Menu

settings.

Clear Document
From Scanner

Your document jammed while being fed
through the document feeder tray, or the
HP LaserJet 3150 product loaded multiple
sheets of the document.

The special media lever was in the wrong
position for the document being sent.

Pull the document release door open,
remove the jammed item, and close the
door.

Remove the jammed item as detailed
above. Then, check the special media
lever. It should be to the left for regular-
weight items or to the right for thick
items, which must be loaded one at a
time.