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170 8 troubleshooting and maintenance, Message cause solution – HP LaserJet 3150 All-in-One Printer series User Manual

Page 172

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170

8 Troubleshooting and Maintenance

EN

Memory is Full

The HP LaserJet 3150 product memory
has been completely filled during a copy
or a scan.

This message should clear
automatically when the next task starts
(for example when you start a copy or
receive a fax).

Modem Error #
(number 1-3)

An error was detected with the modem.

Check that the telephone cord is
securely connected between the
HP LaserJet 3150 product and the wall.
Unplug the product power cord, wait 10
seconds, and replug in the cord.
Try a different power outlet or surge
protector.

No Answer

You tried to send a fax, but the receiving
fax line did not answer.

Check the fax number and try resending
the fax.
Try sending to another fax machine or
try again later.

No Dial Tone

The HP LaserJet 3150 product could not
detect a dial tone.

Unplug the telephone cord from both the
HP LaserJet 3150 product and the wall
and replug in the cord.
Press and hold

S

TOP

/C

LEAR

for seven

seconds to check for a dial tone.
Unplug the product telephone cord from
the wall, plug in a telephone, and try
making a call.
Plug the product phone cord into a jack
for another phone line.
See “Solving fax problems” on
page 177.

No Fax in (number)
Tries

The HP LaserJet 3150 product failed to
connect to the receiving fax machine in
the number of redials specified.

Check the fax number and try resending
the fax. If the message appears again,
try sending to another fax machine or try
again later.

No Fax Pages in
Memory to Reprint

The HP LaserJet 3150 product attempted
to execute “Reprint Last Fax” when
nothing was in memory.

Wait for a fax, then as soon as a fax is in
the memory, the HP LaserJet 3150
product will reprint the fax.

Message

Cause

Solution