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How to contact catc, Limited hardware warranty, How to contact catc limited hardware warranty – Teledyne LeCroy Merlin II - Users Manual User Manual

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Merlin II Protocol Analyzer User’s Manual

CATC

SW Version 2.50

How to Contact CATC

Limited Hardware Warranty

So long as you or your authorized representative
("you" or "your"), fully complete and return the
registration card provided with the applicable
hardware product or peripheral hardware
products (each a "Product") within fifteen days of
the date of receipt from Computer Access
Technology Corporation ("CATC") or one of its
authorized representatives, CATC warrants that
the Product will be free from defects in materials and workmanship for a
period of three years (the "Warranty Period"). You may also complete your
registration form via the internet by visiting
http://www.catc.com/support/register/. The Warranty Period commences
on the earlier of the date of delivery by CATC of a Product to a common
carrier for shipment to you or to CATC's authorized representative from
whom you purchase the Product.

What this Warranty Does Not Cover

This warranty does not cover damage due to external causes including
accident, damage during shipment after delivery to a common carrier by
CATC, abuse, misuse, problems with electrical power, including power
surges and outages, servicing not authorized by CATC, usage or operation
not in accordance with Product instructions, failure to perform required
preventive maintenance, software related problems (whether or not
provided by CATC), problems caused by use of accessories, parts or
components not supplied by CATC, Products that have been modified or

Type of Service

Contact

Call for technical support…

US and Canada:

1 (800) 909-2282

Worldwide:

1 (408) 727-6600

Fax your questions…

Worldwide:

1 (408) 727-6622

Write a letter…

Computer Access Technology Corp.
Customer Support
3385 Scott Blvd
Santa Clara, CA 95054

Send e-mail…

[email protected]

Visit CATC’s web site…

http://www.CATC.com/