Telos Zephyr Xstream User Manual
Page 22
USER’S MANUAL
Section 1: QUICK RESULTS
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your Zephyr Xstream, or both. Since these are Quick Results, the tips below
are brief and note only the most frequent problems encountered.
• If you have SPIDs, or DNs, check to see whether you have entered them
correctly. If you have not, you can erase all of the settings in the Zephyr
Xstream by following the directions above, near the beginning of "Basic
Configuration".
• Check all of your ISDN line connections to be certain they are firm and
correct. Refer to the instructions above.
Note: In the USA and Canada you should normally be using the smaller
(RJ‐11 style) ISDN jack on the rear of the unit whereas users outside
those countries will normally use the larger (RJ‐45 style) jack.
• Your ISDN line may not be activated or may be configured incorrectly.
Contact your ISDN line provider. US users should confirm that the line
was installed exactly as specified in the ISDN ordering instructions found
in the appendix of the manual.
• If you are using Zephyr Xstream’s internal NT1, the green status LED
(near the jack, on the rear panel) should be on solid. If it is not, you have
a very basic line problem – see Section 13 (Deep Tech &
Troubleshooting) for more advice and guidance.
At this point, if the conditions in item 5 are still not met, contact Telos
Customer Support for assistance. When you call, have the information on
your ISDN circuit on hand.
1.5 Placing Your First Call (to Yourself)
Your first call is to be placed to yourself. You will be using your first ISDN "line" to connect to
your second ISDN "line" (both "lines" are part of the same ISDN circuit). If this works, you know
you are connected to your local telephone company office and your Zephyr is programmed
correctly. (This procedure will not work if you only have ordered only one ISDN B channel from
the Telco.)
Follow these step‐by‐step instructions:
1. Press the
see a screen that looks like this:
Since you are dialing from the first "line" (to your second "line"), use the
keypad to enter the phone number of your second line (you do not need to
press
outside line, be sure to enter it.