Telos Zephyr Xstream - Manual (Page 112)

USER’S MANUAL
Section 5: GUIDED TOUR of the MENUS 100
SPID Pending – This may be displayed if an external NT1 has not completed initializing to the
line. Or, it may indicate that the internal NT1 has recognized the line and is initializing to the
rest of the Xstream (i.e. slowly blinking NT1 LED). Finally, we have seen this when the ISDN
circuit is grossly misconfigured.
SPID Error – This indicates that the SPID for this number (located in the 2nd TEL menu) is
incorrect. SPIDs are only needed with certain ISDN protocols used in the USA & Canada. SPIDs
are not needed for ETS‐300 (Euro ISDN), INS 64 (Japanese ISDN) or AT&T Custom Point to Point.
Inactive – This indicates that internal NT1 is not active nor is there an active S interface. This
may mean that the ISDN line is not connected or is faulty. NOTE that Euro ISDN (ETS 300) lines
are permitted to go into this state, and will act normally when the time comes to dial.
TEL - Screen 2
Pressing the TEL button a second time, shows this screen. These important parameters must be
entered about your ISDN circuit in order for it to properly function.
If your ISDN BRI circuit protocol is ETS 300 (Euro ISDN), INS 64 (Japanese ISDN), or AT&T Cust
PTP you can leave all of these blank.
SPID 1 & SPID 2
Users in the USA & Canada should enter their SPIDs here. SPID mistakes (or confusion) are
among the most common problems users in these countries have. Here are some tips to assist
you.
i
ISDN TIP!
1. Incorrectly entered SPIDs are the most common problem users in the USA & Canada have
placing ISDN calls. Compare the SPIDs you have entered with the SPIDs provided to you
on by the phone company to be certain that you have entered them correctly. Do not add
anything to your SPIDs.
2. Note that there are no hyphens, dashes (-), or spaces in SPIDs, so the system will not allow
you to enter these characters. If your installer has included them in the SPID, ignore them.
3. For a list of working SPID formats by Telephone Company, see Appendix 4.
4. See Section 10 for numerous tips about SPIDs and ISDN protocol settings.
5. If you have any questions about your SPIDs, call your phone company.
6. If you have PTP (AT&T Custom Point-to-Point). INS 64 (Japanese ISDN), or ETS300
(Euro-ISDN) ISDN, you should not enter anything in the SPID fields.