TROY Group MAN-EXT2000 - Manual (Page 32)

2-18 Installation
Verifying the Connection to the Printer
Before attempting to print, it is very important to verify the
connection between the print server and the printer. If this
connection is not good you will not be able to print!
To verify this connection, make sure that both the print
server and the printer are powered on and ready.
• If you have an XConnect II or XConnect II Lite, push
switch 1 (Normal/Factory/Test) on the print server to the
ON position and then back to the OFF position.
• If you have an XConnect 100, Pony 100, or Pony Print
Server Plus, push the Test button in briefly (more than
on-eighth second but less than five seconds).
If the connection is good, a test page will be printed on the
printer. If nothing prints out, make sure that the cable is
good and that it is securely fastened. If possible, try a
different cable. If you have an XConnect II, XConnect II
Lite, or XConnect 100, make sure that you are not exceeding
the 1.75 meter (6 foot) cable length restriction. If the cable
is OK but you still can't print the self-test page, you may
need to adjust the parallel port settings as described in the
next section.
Important Note: The test page only works with printers
that can directly print PCL, PostScript, or text. It will not
work with some low-end "Windows" printers like the HP
DeskJet 820 (which does the image rasterization in the PC),
nor will it work with HP-GL/2 or RTL plotters (unless the
PostScript option is installed). For such devices, you must
print a job from an appropriate application program in order
to test the print server-to-printer connection.