TROY Group MAN-EXT2000 - Manual (Page 195)

Troubleshooting 14-21
(particularly if you are printing heavy graphics). Try
creating multiple LAT processors (copy the
LATSYM.EXE file) and splitting the load among these
processors.
10. If your VMS graphics printouts are distorted, make sure
that you have the LTA port set for PASSALL,
PASTHRU, and TAB.
11. If you are having trouble printing PostScript files with
VMS (PostScript errors or no printout), make sure that
you have the form set for NOTRUNCATE and
NOWRAP. Also, make sure you are not trying to print a
flag page (unless you are using DCPS) since the flag
page in the LAT symbiont is a non-PostScript text file.
12. WordPerfect for VMS will cause problems printing to
any network printer, not just TROY XCD. Specifically:
• If WordPerfect for VMS is installed on VMS 6.xx,
you will not be able to print to the print server from
more than one VMS system, even for non-
WordPerfect print jobs. This is because WordPerfect
does not properly break the circuit at the end of each
job. The only solution is to de-integrate the
WordPerfect and VMS print queues on the host
computer, which often means removing WordPerfect
entirely from the system. This is a known bug with
WordPerfect; contact WordPerfect for possible fixes.
• If you have V6.1 of VMS and you are experiencing
consistent queue pauses, you need to upgrade to
V3.21 or later firmware. This problem is generally
associated with a WordPerfect for VMS bug.