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TROY Group MAN-EXT2000 User Manual

Page 178

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14-4 Troubleshooting

Some printers are not fast enough to keep up with the
XConnect II and XConnect 100. For these printers, try
disabling DMA with the command

SET PORT P1

DMA DISABLED

(not on Pony Print Server Plus or

XConnect II Lite).

Some printers require the pACKH hardware handshake.
For these printers, use the command

SET PORT P1

ACKH ENABLED

.

Some printers and applications do not work well if
bidirectional communications are enabled. Use the
command

SET PORT P1 BID DISABLED

to

disable bidirectional.

If you are using ECP mode with Okidata printers and a
Pony Print Server Plus, you will need to enable software
handshaking with the command

SET PORT P1 SWIO

ENABLED

.

Not all printers support Fast Strobe mode, so make sure
that FSTB is not enabled on the port if you are having
problems printing (Fast Strobe is disabled by default;
use the command

SET PORT P1 FSTB

DISABLED

to disable it).

In some rare instances, disabling NBUF with the
command

SET PORT P1 NBUF DISABLED

will

solve port compatibility issues.

3. If the self-test prints OK but you cannot print or you get

garbage printouts, make sure that the printer is set for the
correct Page Description Language. Most new printers
support AUTO mode, which means that they will