TROY Group MAN-EXT2000 User Manual
Page 183
Troubleshooting 14-9
6. Make sure that the
/etc/printcap
file (if
applicable) is typed in correctly. In particular, look for
missing "
:
" and "
\
" characters, because a small error
anywhere in the file can have major consequences. Also
check the
/usr/spool
directory to make sure that you
have created a valid spool directory.
7. If you are using a Berkeley-based UNIX, make sure that
the daemon is started on Berkeley based systems with the
command
lpc start
printer
, where
printer
is the
name of the local print queue.
8. If you are using an AT&T-based UNIX, make sure the
printer is enabled (
enable
printer
, where
printer
is
the name of the local print queue).
9. Make sure that the lpr/lpd remote line printer service are
running on the host computer (refer to your host
computer documentation for information on how to do
this).
10. If you cannot print from DEC TCP/IP Services for VMS
(UCX), make sure that you have version 2.0B or later of
this software, because earlier versions will not work with
the TROY XCD print servers.
11. If jobs are run together or do not eject from the printer,
try setting the service (remote printer) with EOT set to
the appropriate printer reset string. This string is number
4 (
) for all newer HP printers. For
example:
SET SERVICE BINARY_P1 EOT 4