TROY Group MAN-EXT2000 - Manual (Page 182)

14-8 Troubleshooting
always a good idea to try creating a another print queue to
eliminate the possibility of setup errors):
l. The problem may be the result of mismatched or
duplicate IP addresses. Verify that the IP address is
correctly loaded into the TROY XCD print server (via
the self-test page or through the remote console) and
make sure that no other nodes on the network have this
address (DUPLICATE IP ADDRESSES ARE THE
BIGGEST CAUSE OF TCP/IP PRINTING
PROBLEMS). If the address is not correct, then check
whether the loading procedure was properly executed.
2. If you used NCP, XCONFIG, or ccr to enter the IP
address, make sure that you exited the remote console
properly with a CTRL-D or
EXIT command.
3. If you used rarp, make sure that you started the rarp
daemon using the rarpd, rarpd -a, in.rarpd -a , or
equivalent command. Verify that the /etc/ethers
file contains the correct Ethernet address and that the
TROY XCD print server name matches the name in the
/
etc/hosts file.
4. If you used bootp, make sure that bootp is enabled (i.e.,
the “#” is removed from the bootp entry) in the
/etc/inetd.conf file. Verify that /etc/bootptab
file is correctly configured.
5. Also verify that the host computer and the print server
are either on the same subnet (for example, if the print
server has a subnet mask of 255.255.255.0, the host must
have the same subnet mask) or that the router is properly
configured to pass data between the two devices.