TROY Group MAN-EXT2000 User Manual

Page 193

Troubleshooting 14-19

to work (in the case of ULTRIX, the case of the letters
must also match exactly).

2. If you are using DECprint Supervisor (DCPS) make sure

that the printer is forced into PostScript mode (DCPS
will not work with printers in auto language switching
mode and will not work with PCL-only printers).

3. Make sure LAT is enabled for outgoing connections. For

VMS, enter LATCP and type

SHOW NODE

at the

Latcp>

prompt. The display should show

Outgoing

Connections Enabled.

If it does not, you should type

SET NODE/CONNECTIONS=BOTH.

If you are using

ULTRIX, make sure that you have started LAT with the

lcp -s

command and that you have enabled host-

initiated connections with the

lcp -h

command.

4. Make sure that there are no duplicate LAT node names or

LAT port numbers. Try changing the node name to a
different name and/or creating a different LAT port to fix
the problem. Also avoid having multiple print queues
that use the same LAT port.

5. If you are running ULTRIX, make sure that the

/etc/printcap

file is typed in correctly. In

particular, look for missing "

" and "

" characters,

because a small error anywhere in the file can have major
consequences. Also check the

/usr/spool