Troubleshooting – TROY Group MAN-EXT2000 User Manual
Page 175
Troubleshooting 14-1
14
Troubleshooting
Overview
This chapter describes procedures for troubleshooting
problems you may encounter with TROY XCD external print
servers, and is divided into the following sections:
1. Installation Problems
2. Intermittent Problems
3. Protocol-Specific Troubleshooting
If you have followed the steps in this chapter and you believe
that you have a bad board, then please refer to the Customer
Support and Warranty chapter for information on returning
defective products.
Installation Problems
(Printer Does Not Come Up Ready)
If you cannot print to the TROY XCD external print server after
you install it, check the following:
1. Make sure that the printer are powered on, that all cables
are securely plugged in, and that the printer is on-line.
- 1320 (52 pages)
- MICR 4350n (2 pages)
- MICR 4015 (58 pages)
- IRD 4200 (10 pages)
- TROY IRD 3005 (11 pages)
- TROY200 Series (34 pages)
- 2015 Series (57 pages)
- HP 4250 / 4350 (5 pages)
- TROY MICR 3005 (1 page)
- Bluetooth Print Adapter (34 pages)
- MICR 9050 (2 pages)
- MICR_IRD 3015 Security Printing Solutions Quick-Start Guide (11 pages)
- MICR_IRD 9050 Security Printing Solutions User’s Guide (160 pages)
- SecurePro Jet Datasheet (2 pages)
- MICR 401 Datasheet (1 page)
- Hewlett-Packard LaserJet P3015x Datasheet (4 pages)
- Hewlett-Packard LaserJet 4515 Font Card Kit Quick-Start Guide (8 pages)
- MICR 3015 Datasheet (2 pages)
- Laser Indelible Solution Datasheet (1 page)
- Hewlett-Packard LaserJet 2055 Font DIMM Kit User’s Guide (40 pages)
- Hewlett-Packard LaserJet 401 series Font Card Kit User’s Guide (35 pages)
- Macro Invocation User’s Guide (6 pages)
- Hewlett-Packard LaserJet 3015 USB Walkup printing (6 pages)
- Hewlett-Packard LaserJet 3005 Font Card Kit Quick-Start Guide (11 pages)
- Laser Indelible Solution White Paper Datasheet (8 pages)
- MICR 9050 Datasheet (2 pages)
- Hewlett-Packard LaserJet M603 Datasheet (4 pages)
- Hewlett-Packard LaserJet 9000 Font DIMM Kit Installation Guide (22 pages)
- Hewlett-Packard LaserJet PRO P1606DN Datasheet (2 pages)
- Hewlett-Packard LaserJet 2055 Font DIMM Kit Quick-Start Guide (5 pages)
- Hewlett-Packard 9050 Font Memory Card Kit Quick-Start Guide (11 pages)
- Using Digital Resources - Understanding TROY’s Flash-File Feature (3 pages)
- MICR Basics Handbook (21 pages)
- MICR 1606 Datasheet (1 page)
- MICR_IRD M600 series Security Printing Solutions Quick-Start Guide (13 pages)
- Digital Image User's Guide for HP Printers (6 pages)
- MICR 3035 MFP Datasheet (2 pages)
- SecureDXi 3015 Datasheet (2 pages)
- MICR_IRD 4300 Security Printing Solutions User’s Guide (164 pages)
- Hewlett-Packard LaserJet 9050dn Datasheet (4 pages)
- Digital Imaging Order Form (6 pages)
- MICR_IRD 9000 1UP MICR Printing Solutions User’s Guide (160 pages)
- Hewlett-Packard LaserJet 3015 Font Card Kit Installation Guide (1 page)
- MICR_IRD 9050 Security Printing Solutions Quick-Start Guide (11 pages)