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Affecting the admin panel – Epiphan Pearl Mini Live Video Production System User Manual

Page 427

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Workaround

: Check how much internal storage space is available on Pearl Mini and delete any unnecessary

recordings to free up more space.

 

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Occasionally, tracks won't extract from a 64 GB .AVI multi-track recording using the Admin UI.

Workaround

: Perform the extraction again.

 

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If AFU is configured for a channel that is paired with an AV Studio account, recordings that are in the AV Studio
queue are deleted after the AFU file is uploaded.

Workaround

: Do not configure AFU for channels that are paired to AV Studio.

 

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Some audible clicks are present during playback of AAC formatted recordings at 48, 44, and 22 kHz when using
Microsoft Edge versions 41-42.

Workaround

: Use a different web browser to playback the recordings.

Affecting the Admin panel

 

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Passwords and IP restrictions set for viewers don't restrict access when using certain common platforms or
when set on a per-channel basis if your stream uses HTTP Live Streaming (HLS) because HLS is processed
directly by the apache server.

Workaround

: This only applies if you're using a password for the stream. The only common platforms where

this is a know issue are VLC and iPhone6, iOS 10.0.1, and using another platform prevents the issue. If you're
streaming over HLS, do not set viewer passwords and IP restrictions per-channel. Use global viewer passwords
and IP allow/deny lists instead.

 

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It is possible to name two or more channels with the same value. Use of automatic file transfer and UPnP is
unpredictable if this occurs.

Workaround

: Ensure each channel has a unique name.

 

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The automatic file upload (AFU) file queue shows a maximum of 15 files, Newer 15 and Top of the list buttons
do not work. All files are transfered, even though they are not listed.

Workaround

: Wait for the queue to have fewer files in the list. Use global viewer passwords and IP allow/deny

lists instead.

 

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Cropping a video source to 16:9 using the layout editor may not scale correctly and can appear as a thin line in
the layout editor. This happens when the device or web browser you're using with the admin interface has a
different approach to composing layout. Recording and streaming are not affected.

Workaround

: Due to color space limitations (YUV with 2x2 subsampling), the cropped region's dimensions

must be set to even values.

 

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Authentication to Pearl Mini using DNS login will often fail for Windows Edge, and on Mac OS X 10.10 with
Safari, Chrome, and Firefox.

Workaround

: Use a different web browser such as Chrome or Internet Explorer, or use a different OS.

 

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When streaming to the Wowza streaming cloud, the Transcoder state field always displays a status of "starting"
even after the stream has started.

 

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The special preview mode that lets you preview all channels at once using a web browser isn't functioning.

Workaround

: Preview individual channels using different tabs in your web browser.

 

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The HTTP Live Streaming option appears on the channel's Streaming configuration page in the Admin panel;
however, Pearl Mini doesn't currently support HLS streaming.

Workaround

: Ignore the HTTP Live Streaming option.