Epiphan Pearl Mini Live Video Production System - Manual (Page 108)

Pearl Mini User Guide Perform network diagnostics
Secure connection (HTTPS) must be checked before you can change the HTTPS port.
4. Reboot Pearl Mini when prompted. After the system has finished rebooting, log back in to the Admin
panel as admin and verify that all changes were applied.
Perform network diagnostics
You can perform basic network troubleshooting tasks from the Network configuration page using the Admin
panel. To troubleshoot networking issues yourself, gather the IP address and MAC address of your Pearl Mini
and try to ping the IP address or use traceroute to determine the path taken to the IP address. However, note
that not all networks support ping and traceroute.
If you are unable to resolve your networking issues, contact your network administrator and provide them
with the IP address and MAC address of your Pearl Mini; otherwise, contact Epiphan Video support for
assistance.
To ping or traceroute an IP address:
1. Login to the Admin panel as admin , see Connect to the Admin panel .
2. From the Configuration menu, select Network . The Network configuration page opens.
3. Enter the IP address of Pearl Mini into the Address field and click ping or traceroute . The console-like
results are displayed below the Address field.
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