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For more information and technical support – Echelon i.LON SmartServer 2.0 User Manual

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i.LON SmartServer 2.0 Programming Tools User’s Guide

xiii

For More Information and Technical Support

The i.LON SmartServer 2.0 Programming Tools ReadMe document provides descriptions of
known problems, if any, and their workarounds. To view the i.LON SmartServer 2.0 Programming
Tools ReadMe document, click Start, point to Programs, point to Echelon i.LON SmartServer 2.0
Programming Tools
, and then select i.LON SmartServer 2.0 Programming Tools - ReadMe. You
can also find additional information about the SmartServer at the i.LON Web page at
www.echelon.com/ilon.

If you have technical questions that are not answered by this document, the SmartServer 2.0 online
help, or the i.LON SmartServer 2.0 Programming Tools ReadMe document, you can contact
technical support. Free e-mail support is available or you can purchase phone support from Echelon or
an Echelon support partner. See

www.echelon.com/support

for more information on Echelon support

and training services.

You can also view free online training or enroll in training classes at Echelon or an Echelon training
center to learn more about developing devices. You can find additional information about device
development training at

www.echelon.com/training

.

You can obtain technical support via phone, fax, or e-mail from your closest Echelon support center.
The contact information is as follows (check

www.echelon.com/support

for updates to this

information):

Region

Languages Supported

Contact Information

The Americas

English
Japanese

Echelon Corporation
Attn. Customer Support
550 Meridian Avenue
San Jose, CA 95126
Phone (toll-free): 1.800-258-
4LON (258-4566)
Phone: +1.408-938-5200
Fax: +1.408-790-3801

[email protected]

Europe

English
German
French
Italian

Echelon Europe Ltd.
Suite 12
Building 6
Croxley Green Business Park
Hatters Lane
Watford
Hertfordshire WD18 8YH
United Kingdom
Phone: +44 (0)1923 430200
Fax: +44 (0)1923 430300

[email protected]

Japan

Japanese Echelon

Japan

Holland Hills Mori Tower, 18F
5-11.2 Toranomon, Minato-ku
Tokyo 105-0001
Japan
Phone: +81.3-5733-3320
Fax: +81.3-5733-3321

[email protected]