Welch Allyn 6000 Series Connex Vital Signs Monitor - User Manual - Manual (Page 194)

Message Possible cause Suggested action
Thermometer might be docked
improperly. Check contacts and
connections.
The Braun thermometer is removed from the dock
or not seated properly in the dock
Return the thermometer to the
dock or adjust the thermometer
in the dock.
The Braun dock is disconnected from the device Connect the USB cable for the
Braun dock to the device.
Weight scale messages
Message Possible cause Suggested action
Weight scale not functional. Call
for service.
The weight scale is not operating properly. Call for service.
Patient data management messages
Message Possible cause Suggested action
Maximum number of patient
records saved. Oldest record
overwritten.
The maximum number of patient records in the
monitor's memory has been exceeded
On the Review tab, delete old
records to prevent the alarm from
appearing when new records are
saved.
No data saved. No patient data is available Take or enter vital signs before
saving.
Patient ID required to save data. The configuration requires a patient ID to save
data
Call for service to modify
advanced settings.
Clinician ID required to save data. The configuration requires a clinician ID to save
data
Call for service to modify
advanced settings.
Patient ID required to send data. The configuration requires a patient ID to send
data
Add a patient ID.
Patient list is full. Delete some
patients to add more.
The maximum number of patients was exceeded Delete a patient from the list to
add a new patient.
Stop intervals to select new
patient.
The monitor is set to take interval readings Stop intervals before changing
the patient.
No connection for send. No connectivity is available to support sending
data manually or automatically sending data on
manual save
Call for service to check the
network connection or wireless
settings.
Unable to retrieve list. The monitor is unable to retrieve a patient list
from the network
Call for service to check the
network connection or wireless
settings, or to verify that the
server is available.
Unable to identify clinician. The clinician ID or password is incorrect Confirm the clinician ID and
password (if applicable), and
retry.
188 Troubleshooting Welch Allyn Connex ® Vital Signs Monitor 6000 Series™