Routing incoming calls with mobility extension – 2N NetStar Admin manual User Manual
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1.
2.
3.
4.
Figure 2: Dodatečné vytvoření externí stanice uživateli
The third and last way is to create an external station over the user. This can be done
in the
menu, where you, having selected a user, open the
Users – Users & Groups
context menu and select
. Complete the station name and number and, if
Add station
necessary, enable SMS resending in the dialogue window. Again, refer to Figure 2 for
details.
Having added an external station and saved the configuration, check this external
station in the
section of the
tag on the station level for a
Required licences
Basic
valid lincence. Refer to the
menu for the total count of
Global data - Licences
licences for the Mobility Extension users.
Routing Incoming Calls with Mobility Extension
What is necessary:
external extension
routing "From port"
DISA direct inward dialing
permitted transmission for putting a call on hold
Routing of incoming calls of external extensions is associated with the recognition of
these calls immediately after the call has arrived at one of the ports of the 2N
®
PBX. Recognition is based on compliance of CLIP (caller identification) with its
Netstar
subtype. Further routing is then governed by the settings at the recognized external
extension ("Routing" tag in the extension properties). This tag is shown in
.
Figure 3 T
he From port item relates to incoming call routing. The item consists of two sections:
Normal and Services and on-hold. The earlier sets the destination for primary incoming
call routing and the latter is used for call hold or access to a service without a
For easier understanding the annex (
) shows a flow
destination of its own.
Annex 1
chart of processing of an incoming call of an external extension.