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HP Brocade 4Gb SAN Switch for HP BladeSystem c-Class User Manual

Page 142

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142 Issues and workarounds

Java Plug-in

When there is a dialog box opened for a module (for example, Switch

Admin, Zone Admin, or Fabric Watch) and you try to open another

module, the initial login dialog box receives an error and closes. This is

a known defect in the Java 1.3.1_04 Plug-in and is documented in Bug

Id 4763605 (available from

www.java.sun.com

).

Workaround: Close and reopen the module.

Licenses

If you remove the Web license after Advanced Web Tools application

windows are opened, Advanced Web Tools displays the Web license

missing dialog box. From this point on, Advanced Web Tools behavior

is undefined if you continue with other operations after removing the

license.

Workaround: Close and relaunch the browser.

Loss of Connection

You may occasionally see the following message when you try to

retrieve data from the switch or send a request to the switch:

Switch Status Checking

The switch is not currently accessible.

The message title may vary, because it indicates which module is having

the problem.

Workaround: This is caused by the loss of HTTP connection with the

switch, due to a variety of possible problems. Advanced Web Tools tries

to regain the connection. While Advanced Web Tools is trying to regain

the connection, check whether your Ethernet connection is still

functioning. If the problem is not with the Ethernet connection, wait for

Advanced Web Tools to recover the connection and display the

following message:

You will have to resubmit your request after closing

this message.

If the temporary switch connection loss is caused by switch hot code

load, or another similar operation, the Switch Explorer you are currently

running can be downloaded from a different firmware version than the

new one. In this case the following message appears:

Switch connection is restored. The firmware version

you are running is not in sync with the version

currently on switch. Close your browser and

re-launch Webtools.

You need to close Switch Explorer and relaunch Advanced Web Tools to

reopen the connection.

Table 11

Advanced Web Tools issues and workarounds (continued)

Issue

Details

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