Obtaining support for your 3com products, Register your product to gain service benefits, Solve problems online – 3Com WX4400 3CRWX440095A User Manual
Page 667: Btaining, Upport, Roducts
F
O
BTAINING
S
UPPORT
FOR
Y
OUR
3C
OM
P
RODUCTS
3Com offers product registration, case management, and repair services
through
port.3com.com
.
You must have a user name and password
to access these services, which are described in this appendix.
Register Your
Product to Gain
Service Benefits
To take advantage of warranty and other service benefits, you must first
register your product at:
3Com eSupport services are based on accounts that are created or that
you are authorized to access.
Solve Problems
Online
3Com offers the following support tool:
■
3Com Knowledgebase — Helps you to troubleshoot 3Com
products. This query-based interactive tool is located at:
It contains thousands of technical solutions written by 3Com support
engineers.