3Com WX4400 3CRWX440095A - Manual (Page 648)

648 C HAPTER A: T ROUBLESHOOTING A WX S WITCH
Sending Information
to 3Com Technical
Support
After you save the display tech-support output, as well as core files and
debug messages (if applicable), you can send them to 3Com.
3Com has an external FTP server for use by customers to upload MSS
debugging information, 3Com Wireless Switch Manager plans, and core
dumps relating to active cases in 3Com Technical Support.
Additionally, 3Com Technical Support uses this FTP server as a place for
customers to download private images and other case-related
information from 3Com.
See “Obtaining Support for Your 3Com Products” on page 667 for more
information.