Canon EOS R5 C VR Creator Kit with RF 5.2mm f/2.8 Dual Fisheye Lens - Manual (Page 224)

Trouble s hooting
224
Unable to log in to FTP s erver. Error code returned.
- Chec k the FTP s erver’ s [U s er Name] and [Pa ss word] in the camera’ s networ k s etting s .
- Change the file acce ss permi ss ion s etting s on the FTP s erver to allow reading, writing and acce ss ing log s .
- Change the de s tination folder s o the path include s only A S CII character s .
Wi-Fi authentication un s ucce ss ful
- The camera’ s authentication mode and/or encryption k ey are different from tho s e of the acce ss point. Change the
s etting s on the camera to match the acce ss point.
Wi-Fi connection lo s t.
- The camera could not connect to the acce ss point or networ k device.
- The wirele ss s ignal may be affected by nearby cordle ss telephone s , microwave oven s , refrigerator s or other device s .
Operate the camera in a place more di s tant from s uch interference.
Wi-Fi error. Incorrect encryption method.
- Ma k e s ure the camera and acce ss point are u s ing the s ame authentication/encryption method.