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Unix troubleshooting – Apple LaserWriter 12/640 PS User Manual

Page 246

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UNIX troubleshooting

If you are using the LaserWriter 12/640 PS from a UNIX workstation, use
this section for troubleshooting tips.

When I print a text file, the lines stairstep off the page.

You need to use a print queue that adds a carriage return at the end of each
line. To set up the print queue, the printer administrator follows the
instructions in “Step 4: Configuring Users’ Workstations” in Chapter 4. To
learn the names of your local print queues, see your printer administrator, or
look in your

/etc/printcap

file.

The document generates PostScript errors.

Make sure the language interpreter in the printer’s TCP/IP interface is set
correctly. Sending a text-only document or a PCL5 document when the
language interpreter is set to PostScript will generate PostScript errors.

The document generates a PostScript listing.

Make sure the language interpreter in the printer’s TCP/IP interface is set
correctly. Sending a PostScript document when the language interpreter is set
to PCL5 will generate a PostScript listing.

Banner page generates PostScript errors.

If the administrator sets the TCP/IP interface to interpret everything as
PostScript, he or she must not turn on the banner pages in the

printcap

entry.

Banner pages come out as a PostScript listing.

If the administrator sets the TCP/IP interface to interpret everything as PCL5,
he or she must not turn on the banner pages using the TCP/IP Printer
Configuration Utility.

The banner page prints OK but the job that follows comes out as a PostScript listing.

Turn off the banner page in the

/etc/printcap

file.

The banner page prints only the system name and the remote printer name.

The

lpd

printing protocol does not provide the user name or filename in a

way that can be included in the banner page.

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Chapter 12