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Customer support options worldwide – HP Network Scanjet 5 Scanner series User Manual

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Customer Support Options Worldwide

In addition to the phone numbers listed below, refer to the
Administrator’s Guide for worldwide sales and service addresses and
phone numbers for countries not listed here.

Customer Support & Product
Repair Assistance for the U.S. and
Canada:

Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time)

free of charge

during the Warranty Period. However, your standard long-distance phone charges still apply. Have
your serial number ready when calling.

Post-warranty telephone assistance is available to answer your product questions. Call (1) (900)
555-1500 ($2.50* per minute, U.S. only) or call (1) (800) 999-1148 ($25* per call, Visa or MasterCard,
U.S. and Canada).

Charges begin only when you connect with a support technician. *Prices subject to

change.

European Customer Support Center Language and In-Country Options Available

Open Monday through Friday 8:30 to 18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to
a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the
same telephone number. The fee is charged on a per-incident basis. When calling HP, please have the following information ready: product
name and serial number, date of purchase, and description of the problem.

Danish:

Denmark

(45) 3929-4099

Dutch:

Belgium

(32) (2) 626-8806

Netherlands

(31) (20) 606-8751

English:

Ireland

(353) (1) 662-5525

UK

(44) (171) 512-5202

International

(44) (171) 512-5202

Finnish:

Finland

(358) (9) 0203-47288

French:

Belgium

(32) (2) 626-8807

France

(33) (45) 043-9853

Switzerland

(41) (84) 880-1111

German:

Austria

(43) (1) 0660-6386

Germany

(49) (180) 525-8143

Italian:

Italy

(39) (2) 264-10350

Norwegian:

Norway

(47) 2211-6299

Portuguese:

Portugal

(351) (1) 441-7199

Spanish:

Spain

(34) (90) 232-1123

Swedish:

Sweden

(46) (8) 619-2170

In-country Support Numbers

If you require support after your warranty has expired or additional product repair services, or if your country is not listed below, see
“Worldwide HP Sales and Service Offices” in appendix E.

Argentina

Australia
Brazil
Canada
China

Czech Republic
Greece
Hong Kong
Hungary
India

Indonesia
Japan
Korea

(54) (1) 781-4059
(54) (1) 781-4069
(61) (3) 272-8000
(55) (11) 709-1444
(1) (208) 323-2551
(86) (10) 6261-4174
(86) (10) 6261-4175
(86) (10) 6261-4176
(86) (10) 6262-5666
(42) (2) 471-7321
(30) (1) 689-6411
(852) 800-7729
(36) (1) 343-0310
(91) (11) 682-6035
(91) (11) 682-6069
(62) (21) 350-3408
(81) (3) 3335-8333
(82) (2) 3270-0700; outside Seoul,
call (82) (80) 999-0700

Malaysia
México D.F.
México Guadalajara
México Monterey
Middle East/Africa
New Zealand
Philippines
Poland
Portugal
Russia
Singapore
Switzerland
Taiwan
Thailand

Turkey

(60) (3) 295-2566
(52) (5) 326-4600
(52) (3) 669-9500
(52) (83) 378-4240
(41) (22) 780-7111
(64) (9) 356-6640
(63) (2) 894-1451
(48) (22) 37-5065
(351) (1) 301-7330
(7) (95) 923-5001
(65) 272-5300
(41) (1) 753-7111
(886) (2) 717-0055
(66) (2) 661-4011
(66) (2) 661-4012
(90) (1) 224-5925