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B warranty and support information, Warranty and service statement 125, Service information 125 – HP Network Scanjet 5 Scanner series User Manual

Page 125: Warranty 125, Repairs 125, Warranty and service statement, Warranty and support information

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Warranty and Support Information

Warranty and Service Statement

HP Network ScanJet 5 Scanner
One-Year Limited Warranty

1

HP warrants HP hardware, accessories and supplies against defects in
materials and workmanship for the period specified above. If HP
receives notice of such defects during the warranty period, HP will, at its
option, either repair or replace products which prove to be defective.

2

HP warrants that HP software will not fail to execute its programming
instructions, for the period specified above, due to defects in material
and workmanship when properly installed and used. If HP receives
notice of such defects during the warranty period, HP will replace
software media which does not execute its programming instructions
due to such defects.

3

HP does not warrant that the operation of HP products will be
uninterrupted or error free. HP products may contain remanufactured
parts equivalent to new in performance or may have been subject to
incidental use. If HP is unable, within a reasonable time, to repair or
replace any product to a condition as warranted, customer will be
entitled to a refund of the purchase price upon prompt return of the
product.

4

The warranty period begins on the date of delivery or on the date of
installation if installed by HP. If customer schedules or delays HP
installation more than 30 days after delivery, warranty begins on the 31st
day from delivery.

5

Warranty does not apply to defects resulting from (a) improper or
inadequate maintenance or calibration, (b) duty cycle abuse (see note
below), (c) software, interfacing, parts or supplies not supplied by HP,
(d) unauthorized modification or misuse, (e) operation outside of the
published environmental specifications for the product, or (f) improper
site preparation or maintenance.
NOTE: Operation of the scanner beyond the limit of its nominal duty
cycle (scanning greater than the equivalent of 10,000 pages per month)
shall be deemed scanner abuse and all repairs thereafter are to be billed
on a time-and-materials basis.

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Warranty and Support Information

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