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HP Network Scanjet 5 Scanner series User Manual

Page 109

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Error Message

Error Description

Actions

Could not open the
file. Please verify it is
not used by other
applications.

The file could not be opened.

The file may be in use by another
application.

The file may be corrupt.

The user does not have rights to
access the file.

Close the file or the application
that is using it.

Verify the rights to access the file.

A document was
received for an
automatic workflow
which does not exist.

The HP Network ScanJet 5 Utility
was unable to complete the
automatic workflow link.

Make sure the link has not been
deleted in the PaperPort software.

E-mail address
already present.

The user is creating an e-mail
address with the same internet
address as an existing e-mail
destination.

Type a unique internet address for
the e-mail destination.

E-mail functionality
is not enabled.
E-mail will not be
available.

The currently selected user is a
Novell NetWare user.

The HP NetWork Scanner Service
does not provide e-mail
functionality.

Select Change user from the
Options menu and select a user
belonging to a Windows NT
domain.

Verify the HP NetWork Scanner
Service that is configured on the
server has been upgraded.

The error reporting
service could not be
initialized.

The service you are trying to
access does not start.

Make sure the software is installed
correctly.

Make sure there are enough
system resources available to run
the software.

Your fax document
could not be
successfully sent to
its destination.

Your fax document was not sent.

Wait a few minutes and resend
your fax document.

Call your system administrator.

The file conversion
service was unable
to be initialized.

The service you are trying to
access does not start.

Make sure the software is installed
correctly.

Make sure there are enough
system resources available to run
the software.

The following
component can not
be found.

The HP Network ScanJet 5 Utility
cannot find a needed .DLL.

Check if the software has been
correctly installed.

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Troubleshooting and Error Messages

109