HP Color LaserJet 4730 Multifunction Printer series User Manual
Page 268
Control panel message
Description
Recommended action
13.XX.YY JAM IN TOP
COVER OR DUPLEX AREA
For help press
There is a jam in the top cover area.
1.
Press for detailed information about
clearing the jam.
2.
Use the scroll bar to step through the
instructions.
3.
For more information, see
.
4.
If the message persists after clearing all
pages, contact HP Support at
.
13.XX.YY JAM INSIDE
DUPLEXER
For help press
Paper is jammed in the duplexer. Check the
device for jammed paper.
1.
Press for detailed information about
clearing the jam.
2.
Use the scroll bar to step through the
instructions.
3.
For more information, see
.
4.
If the message persists after clearing all
pages, contact HP Support at
.
13.XX.YY JAM INSIDE
LEFT OUTPUT AREA
For help press
Paper is jammed in the output area.
1.
Follow the instructions in the onscreen
dialog box.
2.
For more information, see
.
3.
If the message persists after clearing all
pages, contact HP Support at
.
13.XX.YY MULTIPLE
JAMS IN DUPLEX PATH
For help press
There are multiple jams in the duplex path.
This includes the top cover area.
1.
Press for detailed information about
clearing the jam.
2.
Use the scroll bar to step through the
instructions.
3.
For more information, see
.
4.
If the message persists after clearing all
pages, contact HP Support at
.
13.XX.YY MULTIPLE
JAMS IN PAPER PATH
For help press
There are multiple jams in the paper path.
This includes the top cover area.
1.
Press for detailed information about
clearing the jam.
2.
Use the scroll bar to step through the
instructions.
3.
For more information, see
.
4.
If the message persists after clearing all
pages, contact HP Support at
.
248
Chapter 12 Solving problems
ENWW