HP Color LaserJet 4730 Multifunction Printer series - Manual (Page 267)

Control panel message Description Recommended action
13.XX.YY JAM IN
DUPLEX PATH
For help press
There is a jam in the duplex path. 1. Press for detailed information about
clearing the jam.
2. Use the scroll bar to step through the
instructions.
3. For more information, see Clearing
jams .
4. If the message persists after clearing all
pages, contact HP Support at
http://www.hp.com/support/clj4730mfp .
13.XX.YY JAM IN
PAPER PATH
For help press
There is a jam in the paper path. 1. Press for detailed information about
clearing the jam.
2. Use the scroll bar to step through the
instructions.
3. For more information, see Clearing
jams .
4. If the message persists after clearing all
pages, contact HP Support at
http://www.hp.com/support/clj4730mfp .
13.XX.YY JAM IN
STAPLER
For help press
A staple is jammed in the stapler. Check the
stapler/stacker for jammed staples. For more
information, see
Jam in the stapler/stacker .
1. Press for detailed information about
clearing the jam.
2. Use the scroll bar to step through the
instructions.
3. If the message persists after clearing all
pages, contact HP Support at
http://www.hp.com/support/clj4730mfp .
13.XX.YY JAM IN
TRAY 1
Clear jam then
touch OK
Paper is jammed in Tray 1. 1. Press for detailed information about
clearing the jam.
2. Use the scroll bar to step through the
instructions.
3. For more information, see Clearing
jams .
4. If the message persists after clearing all
pages, contact HP Support at
http://www.hp.com/support/clj4730mfp .
13.XX.YY JAM IN
TRAY X
For help press
A page is jammed in Tray 2, 3, or 4. 1. Press for detailed information about
clearing the jam.
2. Use the scroll bar to step through the
instructions.
3. For more information, see Clearing
jams .
4. If the message persists after clearing all
pages, contact HP Support at
http://www.hp.com/support/clj4730mfp .
ENWW Control panel messages 247