HP Color LaserJet 4730 Multifunction Printer series - Manual (Page 263)

Troubleshooting information pages
From the MFP control panel, you can print pages that can help diagnose MFP problems. The procedures
for printing the following information pages are described here:
● Configuration page
NOTE It is recommended that you print a configuration page before beginning any MFP
diagnostics.
● Paper path test page
● Registration page
● Event log
Configuration page
Use the configuration page to view or restore current MFP settings, to help troubleshoot MFP problems,
or to verify installation of optional accessories, such as DIMMs, paper handling accessories, and printer
languages.
1. Press Menu to enter the MENUS.
2. Touch INFORMATION .
3. Touch PRINT CONFIGURATION .
The message Printing... CONFIGURATION appears on the display until the MFP finishes printing the
configuration page. The MFP returns to the Ready state after printing.
NOTE If the MFP is configured with an HP Jetdirect print server, external duplexer, or stapler/
stacker, an additional configuration page will print that provides information about those devices.
Paper path test page
The Paper Path Test page is useful for testing the paper handling features of the MFP. You can define
the paper path you want to test by selecting the source, destination, and other options available on the
MFP.
1. Press Menu to enter the MENUS.
2. Touch DIAGNOSTICS .
3. Touch PAPER PATH TEST .
The message Performing... PAPER PATH TEST appears on the display until the MFP finishes the
paper path test. The MFP returns to the Ready state after printing the paper path test page.
Registration page
The Registration page prints a horizontal arrow and a vertical arrow that show how far from center an
image can be printed on the page. You can set registration values for a tray so that an image on the
ENWW Troubleshooting information pages 243