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HP Color LaserJet 4730 Multifunction Printer series User Manual

Page 16

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Error messages ................................................................................................................245
Critical error messages .....................................................................................................245

Control panel messages ....................................................................................................................246

Message listing .................................................................................................................246

Paper jams ........................................................................................................................................276

Paper jam recovery ...........................................................................................................277

To disable paper jam recovery .........................................................................277

Clearing jams ....................................................................................................................................278

Clearing jams in the right covers ......................................................................................278
Jam in Tray 1 ....................................................................................................................283
Jam in Tray 2, 3, or 4 ........................................................................................................283
Jam in the stapler/stacker .................................................................................................285
Staple jams .......................................................................................................................286
Jam in the 3-bin mailbox ...................................................................................................287
Other jams in the output accessory bridge .......................................................................290
Jam in the ADF .................................................................................................................291

Media-handling problems ..................................................................................................................293

Printer feeds multiple sheets ............................................................................................293
Printer feeds incorrect page size ......................................................................................293
Printer pulls from incorrect tray .........................................................................................294
Media does not feed automatically ...................................................................................294
Media does not feed from Tray 2, 3, or 4 ..........................................................................294
Transparencies or glossy paper will not feed ...................................................................295
Envelopes jam or will not feed in the MFP ........................................................................295
Output is curled or wrinkled ..............................................................................................296
Printer will not duplex or duplexes incorrectly ...................................................................296

Understanding MFP messages .........................................................................................................297

Using the MFP help system ..............................................................................................297
If a message persists ........................................................................................................297

Understanding accessory lights for the 3-bin mailbox and stapler/stacker .......................................298

Accessory lights ................................................................................................................298
Replacing accessories or accessory components ............................................................299

Understanding lights on the formatter ...............................................................................................300

HP Jetdirect LEDs ............................................................................................................300
Heartbeat LED ..................................................................................................................300
Fax LED ............................................................................................................................301

Color printing problems .....................................................................................................................302

Printout color error ............................................................................................................302
Incorrect shade .................................................................................................................302
Missing color .....................................................................................................................302
Cartridge error ..................................................................................................................303
Color match error ..............................................................................................................303

Correcting print quality and copy quality problems ............................................................................304

Print quality problems associated with media ...................................................................304
Overhead transparency defects ........................................................................................304
Print quality problems associated with the environment ...................................................305
Print quality problems associated with jams .....................................................................305
Print quality troubleshooting pages ...................................................................................305
Print quality troubleshooting tool .......................................................................................305
Image defect examples .....................................................................................................305

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