ZyXEL Communications ZyXEL ZyAIR 100 - Manual (Page 514)

ZyWALL 10~100 Series Internet Security Gateway
D Troubleshooting
Problems with the Password
Chart 6 Troubleshooting the Password
PROBLEM CORRECTIVE ACTION
The password field is case sensitive. Make sure that you enter the correct password
using the proper casing. Cannot
access the
ZyWALL.
Use the Reset button to restore the factory default configuration file. This will restore all
of the factory defaults including the password. See the Resetting the ZyWALL section in
the Introducing the Web Configurator chapter for details.
Problems with Remote Management
Chart 7 Troubleshooting Telnet
PROBLEM CORRECTIVE ACTION
Refer to the Remote Management Limitations section in the Remote Management
chapter for scenarios when remote management may not be possible.
When NAT is enabled:
Use the ZyWALL’s WAN IP address when configuring from the WAN.
Use the ZyWALL’s LAN IP address when configuring from the LAN.
Refer to the Problems with the LAN Interface section for instructions on checking your
LAN connection.
Cannot access
the ZyWALL
from the LAN
or WAN.
Refer to the Problems with the WAN Interface section for instructions on checking your
WAN connection.