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Failures, Messages and their causes, Chapter – SMA Sunny Boy Control User Manual

Page 135: 9 failures, 1 messages and their causes, Warning, Dev. troubled, Dzac-bfr, Communication, Ok-spot20 74

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Sunny Boy Control

SMA Technologie AG

User Manual

SUNBC

-

14

:

NE0206

131

9 Failures

9.1 Messages and Their Causes

Refer to the following explanations whenever the Sunny Boy Control displays error or
warning messages. In most cases, you will find useful advice here on how to elimi-
nate the problem. Otherwise, you may also contact the Sunny Boy Hotline (refer to
section “11.4 Contact Information” at the end of this document).

Device Failure Warning: “dev. troubled”

[ WARNING ]

[03: WR700-07 ]

Device ID: device model

dev. troubled…

…dZac-Bfr

Cause of the failure

Fig. 9.1: Example of device failure

Whenever a device reports a failure, refer to the manual of the device.

Communication Warning: “Communication OK-Spot20”

[ WARNING ]

[03: WR700-07 ]

Device ID: device model

Communication…

…OK-Spot20 74%

Communication quality of last 20 packets

Fig. 9.2: Example of communication warning

The last 20 data packets to a device were ignored (Spot20).

Causes:

Device defective or incorrectly installed.

Temporary failure of data communication line

“Communication” tolerance setting is too low (refer to section 6.3.1).

This manual is related to the following products: