AMT Datasouth Journey II - Manual (Page 86)

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General Printer - Error Messages Description and Corrective Action
On line: Stock Out Bin 2
Press RESET to Continue
This message indicates no stock is
loaded in BIN 2. This condition is
detected by the Load Sensor, which is
used to detect the presence of a coupon
when printing from BIN 2.
This error can occur when:
•
The printer is out of stock in BIN 2.
•
The printer is not sensing the
presence of coupon stock correctly.
•
The ZONE 3 ACCESS DOOR is not
closed or latched correctly.
To correct this problem:
1. Load coupon stock into BIN 2.
2. Press the RESET key to clear the
message and continue.
If the printer continues to display a Stock
Out Bin 2 condition:
3. Unlock and open the BIN 1 ACCESS
DOOR.
4. Ensure the ZONE 3 ACCESS DOOR
is closed and latched securely.
5. Close and lock the BIN 1 ACCESS
DOOR.
6. Verify that coupon stock is properly
loaded into BIN 2.
7. Press the RESET key to clear the
message and continue.