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AMT Datasouth Journey II User Manual

Page 101

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91

Printer Calibration - Error Messages

Description and Corrective Action

Off line: Error: TPH-POS

Press RESET to Continue

This message indicates an error
occurred, in the Thermal Print Head
Position Sensor (TPH-POS), during the
sensor calibration procedure.

This error can occur when:

Media dust or debris obstructs the

Thermal Print Head Sensor.

The Thermal Print Head Sensor or

Thermal Print Head Solenoid cable
fails or is not connected properly.

The Thermal Print Head Sensor or

Thermal Print Head Solenoid fails.

A component fails on the Main

Controller PCB.

To correct this error:
1. Perform the cleaning procedures and

vacuum out all media dust and debris.

2. If this error continues, power the unit

off and check internal cable
connections