AMT Datasouth Journey II User Manual
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vi
TABLE OF CONTENTS
Safety and Agency Compliance ...................................................................... i
SECTION 1 — INSTALLATION AND START UP...............................1
1.1 Introduction...............................................................................................1
1.2 Printer Specifications ...............................................................................2
1.3 Printer Parts ..............................................................................................5
1.4 Quick Start-Up Procedure.........................................................................9
1.5 Unpack the Printer ..................................................................................11
1.6 Choosing a Location for the Printer ........................................................11
1.7 Connect the Host and Itinerary RS-232 Cables.......................................15
1.8 Install the Power Cord............................................................................18
1.9 Loading and Removing Coupons ............................................................21
1.10 Printer Self-Test ...................................................................................23
SECTION 2 — KEYPAD OPERATION............................................ 24
2.1 Keypad Configuration.............................................................................24
2.2 Placing the Printer On and Off line .........................................................25
2.3 Using the Reset/Clean Key .....................................................................26
2.4 Updating the Printer Software.................................................................27
2.5 Ready/Receive LED ...............................................................................28
2.6 LCD Display...........................................................................................29
2.7 Key Functions .........................................................................................30
SECTION 3 — LOADING COUPON STOCK................................... 32
3.1 Recommended Types and Sizes..............................................................32
3.2 Coupon Path............................................................................................33
3.3 Loading and Removing Coupons ............................................................34
SECTION 4 — MAINTENANCE AND TROUBLESHOOTING ........... 40
4.1 Scheduled Maintenance and Cleaning.....................................................40
4.2 Error Messages.......................................................................................44
4.3 Printer Diagnostics .................................................................................53
4.4 Troubleshooting......................................................................................56
4.5 Troubleshooting Table............................................................................57
APPENDIX A — USER LEVEL KEYPAD DISPLAY MESSAGES....... 59
APPENDIX B — SERVICE LEVEL KEYPAD DISPLAY MESSAGES . 85
APPENDIX C — FEATURES AND PROFILES............................... 104
C.1 Features................................................................................................104
C.2 Changing Features in a Profile .............................................................105
C.3 User Programmable Features ...............................................................106
C.4 Profiles ................................................................................................114
C.5 Changing Profiles.................................................................................115
C.6 Configuring the Printer Using Profile Keys ..........................................116