Cleaning the thermal printhead – AMT Datasouth Journey II User Manual
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Cleaning the Thermal Printhead
NOTE: Perform only when necessary to remove ink, paper and
dust deposits on the print head.
1. Turn the printer off. Open the BIN 1 ACCESS DOOR and the ZONE 2
ACCESS DOOR.
2. Remove the ATB Printhead Cleaning Card from its protective pouch and
hold the cleaning card “felt” side up (“plastic” side down).
3. Insert the cleaning card about ½ inch (12 mm) between the black roller and
the metal print head.
4. Using a circular motion with the absorbent pad facing upward, lightly
scrub the cleaning card on the bottom face of the printhead.
CAUTION: Avoid contacting the rubber roller with the cleaning
tool. Make sure that the absorbent pad with solution is facing
upward. Do not allow the solution to contact the roller. Cleaning
the rubber rollers with alcohol or other non-approved cleaners will
damage the rollers.
5. With the ZONE 2 ACCESS DOOR open, allow 3-5 minutes for the
cleaning solution to dry.
6. Close and lock the ZONE 2 ACCESS DOOR and BIN 1 ACCESS DOOR
and turn the printer back on.
Figure 4-3. Cleaning the Printhead
PRINTHEAD
ZONE 2
ACCESS
DOOR