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AMT Datasouth Journey II User Manual

Page 75

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65

Software Download Messages

Description and Corrective Action

Invalid S-Record Data
Press RESET, To Restore Old Software

This message indicates the program file
contained invalid data.

To correct this problem:
1. Press the RESET key to restore the

original software.

2. Obtain/create a valid Journey II

program file.

OS Checksum Error
Press RESET, To Restore Old Software

This message indicates the new software
did not pass a checksum validation test.

To correct this problem:
1. Press the RESET key to restore the

original software.

2. Obtain new Journey II software.

Incompatible OS Error
Press RESET, To Restore Old Software

This message indicates the new software
is not intended for use in this printer.

This error can occur when:

The user tries to download software

intended for a different Datasouth
product.

To correct this problem:
1. Press the RESET key to restore the

original software.

2. Obtain valid Journey II software.

Flash Erase Error
Press RESET, To Restore Old Software

This message indicates a failure occurred
when trying to erase flash memory in
preparation for the new software.

This error can occur when:

A flash component on the PCB fails.

To correct this problem:
1. Press the RESET key to restore the

original software.

2. Call Service organization for help.